Autonomous Voice Operations.
AutoCalls replaces call centres, receptionists and phone-taking staff with AI voice agents that listen, understand, decide and act — 24/7, in every language, for every business.
24/7
Live agents
<400ms
Turn latency
30+
Languages
The Problem
The phone is still the single biggest revenue leak in most businesses.
Every unanswered call is a lost order, a missed booking, a delayed complaint. Human phone teams are expensive, brittle, and bounded by working hours. IVRs frustrate. Overflow contact centres deliver inconsistent scripts and no memory of the customer.
43%
Inbound calls missed or abandoned outside working hours
£38k+
Average annual cost of a single front-of-house receptionist
72s
Average IVR routing time before a caller reaches a human
1 in 4
Callers who never call back after an unanswered call
The Platform
One voice layer. Every conversation your business needs to have.
AutoCalls is an AI-native voice operations platform. It answers, dials, transcribes, understands and acts — plugging directly into your CRM, calendar, till, kitchen printer or booking system so every conversation ends in a completed action, not a note in a diary.
01
Inbound
Answer every call, in every language, with a branded voice agent that knows your business.
02
Outbound
Autonomous outreach — appointment reminders, order confirmations, lead qualification, collections.
03
Actions
Every call ends in a booking, an order, a ticket, an SMS confirmation — not a message.
How It Works
A single loop. Executed thousands of times a day.
01
Listen
Sub-second speech capture with barge-in, multi-speaker separation and noise handling across mobile and landline audio.
02
Understand
Intent classification, entity extraction and sentiment scoring against your business's ontology — not a generic script.
03
Decide
The workflow engine chooses the next step: answer, ask, escalate, book, quote, or route to a human.
04
Act
Structured tool calls to your systems — WooCommerce, Xero, Calendly, Cliniko, CloudPRNT, SMS — before the call ends.
Use Cases
Built for every business that lives on the phone.
Takeaways & Restaurants
Take phone orders, print to the kitchen, confirm by SMS, upsell menu items — with zero staff on the phone.
Clinics & Dental Practices
Book appointments into Cliniko or Dentally, triage symptoms, take deposits and send reminders that reduce no-shows.
Trades & Field Service
Qualify job enquiries, capture postcode, schedule engineers into calendar slots — never miss a job while on-site.
Property & Lettings
Handle viewing requests, answer property questions, arrange viewings and update your CRM automatically.
Recruitment
Screen candidates on the phone, ask structured questions, score answers and push qualified leads into your ATS.
Contact Centres
Deflect Tier 1 volume, deliver consistent scripts, escalate only what matters — with full transcript audit trail.
Interface
Inside the Platform
Live Ops Panel
Every active call, waveform, live intent classification and confidence — the entire phone operation on one screen.
Calls & Transcripts
Fully searchable transcripts with speaker labels, extracted entities, sentiment and audio playback.
Workflows & Skills
Visual state machines and a pluggable skill registry — connect any system as a callable tool.
Orders & Analytics
Revenue captured, conversion rates and per-agent performance — proving voice ROI in pounds and pence.
Positioning
Not a chatbot with a voice. Voice infrastructure.
AutoCalls is the operating layer for every phone conversation your business has — designed to be measurable, audited, and directly connected to the systems that fulfil the outcome.
✕ Not a chatbot
✕ Not an IVR
✕ Not an answering service
✓ A complete voice system
Build a voice-automation service without building the voice engine.
AutoCalls is in development. Register interest in offering inbound and outbound voice agents to clients.
- 01Client calls
- 02Voice agent
- 03Managed voice service
Stop losing calls.
AutoCalls is being rolled out to selected UK operators. Speak to the AutoThink strategy team about deploying voice infrastructure inside your business.